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St. Joseph IGA
(217) 469-2311ES

Privacy Policy

How we handle information collected through this website. This policy describes the customer site at stjosephiga.com — not the staff or admin portals.

Overview

St. Joseph IGA operates this website to share store hours, contact information, weekly ads, coupons, and other customer resources. We do not offer online ordering or checkout through this site.

Weekly ad email signups

If you sign up for weekly ad emails, we collect the email address you provide and, optionally, your first name. We use that information only to send weekly ad messages and related store updates you requested. You can unsubscribe at any time using the unsubscribe link at the bottom of any weekly ad email — links from earlier emails keep working, and most mail apps also show a one-click “Unsubscribe” button for our messages. To sign up, use the form on the Weekly Ads page or see the weekly ad email FAQ. We send nothing until you confirm your address from the confirmation email; a signup that is never confirmed is deleted automatically after about 45 days. When you unsubscribe we keep your email address for a limited period to honor your unsubscribe request and to prevent accidental re-adds, then remove it.

Weekly ad notifications

If you turn on weekly ad notifications, your browser creates a push subscription for this site and we store it — a delivery address generated by your browser plus its encryption keys. It contains no name or email address, and we use it only to send a notification when a new weekly ad is posted. Notifications are delivered through your browser's own push service (for example, Apple, Google, or Mozilla, depending on your browser). You can turn them off any time with the same control on the Weekly Ads page or in your browser's site settings; we delete the stored subscription when you turn notifications off or when your browser reports it no longer works.

Store assistant chat

If you use the store assistant on this site, we save the message you send and the reply it gives, so store staff can review whether answers were accurate and see what shoppers are asking for. Those saved conversations are visible to store staff in our admin tools. We do not attach your name, email address, or an advertising profile to them, and we do not use them to identify you.

Most answers come from our own store information—hours, departments, weekly ads, and our product list. When the assistant cannot answer from that and our AI reply feature is turned on, your message is sent to Anthropic (the maker of Claude) to help write a reply. Anthropic processes these messages only to provide that service to us. We do not send your messages to any other AI company.

We keep assistant conversations for about 90 days, then delete them automatically. Because staff read these messages, please do not type anything sensitive into the assistant—including health details, payment card numbers, or government ID numbers. If you want a conversation removed sooner, contact the store using our contact page.

Cookies and site analytics

We do not show a cookie pop-up, because there is very little to consent to. Browsing this site sets no advertising cookies and no cross-site tracking cookies. We run no advertising pixels and no third-party marketing trackers. Here is the complete list of what a customer visit can store in your browser:

  • Google Analytics (_ga cookies). We use Google Analytics 4 through Firebase to count page views and see which pages are useful. It loads Google’s gtag.js script from googletagmanager.com, sets _ga cookies, and stores two small Firebase databases in your browser. It collects device and usage information such as pages viewed and approximate location derived from your IP address, plus a small set of on-site actions so we can tell what is useful: site searches (the search text, shortened and with anything that looks like an email address removed), taps on the phone number or directions links, weekly-ad views and prints, signups, and messages sent to the store assistant (the fact that one was sent, not its text). You can turn this off at any time — see “Your choices” below.
  • Store map. Our home page and contact page embed a Google Map so you can find the store. Google may set its own cookies when that map loads. Turning off analytics does not affect the map; to block it, use your browser’s cookie or content settings.
  • Vercel Analytics and Speed Insights. These count page visits and measure page-load speed. They are cookieless and store nothing in your browser, and they stop when you turn analytics off below.
  • Store assistant conversation. If you use the store assistant, your browser keeps the conversation in session storage for that tab, so it is still there if you follow a link in an answer and come back. Your browser deletes it when you close the tab.
  • Staff sign-in. If you sign in to the staff or admin portal, those areas set session cookies that are strictly necessary to keep you signed in. Ordinary customer browsing never sets them.

We do not sell your personal information, and we do not use analytics to build advertising profiles for third-party marketers.

Your choices

Turn analytics off. Use the control below. Turning it off stops Google Analytics from loading, stops the Vercel measurements above, and deletes the _ga cookies immediately. The two Firebase browser databases are removed as soon as the page releases them—usually right away, and by your next page load at the latest. Your choice is remembered in your browser and you can change it at any time; the “Privacy choices” link at the bottom of every English page brings you back here.

We honor Global Privacy Control automatically. If your browser or an extension sends a Global Privacy Control or Do Not Track signal, we turn analytics off for you without your having to ask. You do not need to do anything else.

You can also control cookies through your browser settings. Blocking cookies for this site is safe for customers; it may affect the staff portal if you use it.

Staff and admin areas

Employee and admin portal pages are for store staff only. Those areas use separate authentication and are not intended for public use. Do not submit employment applications or customer inquiries through staff login forms.

Employment applications

We are not taking employment applications through this website right now; applications are requested and filled out in the store (see our careers page). If you submitted an application through this website while online applications were open, we collected the information you provided so the store team could consider you for open roles and follow up: your name, phone number, email address, date of birth, the position and availability you entered, and any work experience, references, or notes you added. Those applications received an email confirmation with a reference number, and the store team was notified that an application was waiting.

We keep application information for one year after a hiring decision so we can manage the hiring process and meet recordkeeping needs, then delete it. An application that is still waiting on a decision is kept until one is made. We do not ask for your pay or salary history. To ask about, correct, or request deletion of an application you submitted, contact the store using the details on our contact page.

Accessibility reports

If you report a barrier from our accessibility page, your description and anything else you choose to include (the page, how you browse, your name, and an email address) are sent to the store team by email and are not stored on this website. We use them only to look into the problem and, if you gave an email address, to reply. The message stays in the store's mailbox for as long as the team needs it to fix the barrier and answer you.

Service providers

We use a small number of trusted service providers to run this website and cannot operate it without them. Website hosting and delivery run on Vercel; data such as weekly-ad signups and employment applications is stored with Google Firebase; transactional emails (for example, weekly-ad confirmations, accessibility reports, and staff account emails) are sent through Resend; weekly ad notifications are delivered through your browser's push service (for example, Apple, Google, or Mozilla, depending on your browser); store assistant replies may use Anthropic as described above; abuse protection uses Upstash; and error monitoring uses Sentry, configured to leave personal details out of its reports (no cookies, form contents, or IP addresses). Your IP address is used only briefly to limit abusive form and chat traffic and is not saved with your signup, application, or chat. These providers process information only to provide their service to us, under their own security and privacy terms. We do not sell your personal information.

Questions

For questions about this policy or how we handle your information, contact the store by phone or visit our contact page. Related pages: terms of use, accessibility, esta política en español.

Last updated: October 2026