What Is a UPC?

What it is

UPC stands for Universal Product Code. It is the number printed below the barcode on most retail packaging. Each UPC identifies a specific product—brand, size, and variant—so staff can look up the right item instead of guessing from a similar name on the shelf.

Where to find it

Look on the product package for the barcode label. The UPC is the digits printed under the bars—not the shelf price tag. On many boxes and bags, the barcode is on the back or side panel. Write down the full number, including any leading zeros.

Why our team may ask for it

Product names can sound alike, and package sizes change. A UPC removes guesswork when you call about availability, pricing, or whether the store can order a specific item. If you are asking about a hard-to-find product, having the UPC ready speeds things up.

How to use a UPC at St. Joseph IGA

1. Find the barcode on the package and note the full number underneath.
2. Call the store at (217) 469-2311 or ask an associate in store.
3. Share the UPC along with the product name and package size.
4. Staff can tell you what is available today and whether a special order is possible.

See also: Can I ask the store to stock an item? · Special-order guide · Grocery departments

Try it on this site

You can also paste the UPC number into our store assistant. If the item is in our online product catalog, it can identify the exact product and confirm it's part of our regular selection—handy before you call. The catalog doesn't cover everything in the store yet, and the assistant cannot see live shelf stock or today's prices, so our team is still the final word.

Helpful examples

When you call or visit, include the brand, package size, and UPC when you can:

• A 12 oz box of cereal—note the brand and copy the UPC from the package.
• Gluten-free bread—include brand, loaf size, and the UPC number.
• Baby formula—include product name, variant (such as stage or flavor), and UPC.

Quick answers

Is a UPC the same as a price tag?

No. The UPC identifies the product on the package. Shelf price tags show what the store charges today and can change with promotions.

Can I look up live inventory with a UPC on this site?

No—this website does not connect to live inventory. Our store assistant can identify products that are in our online catalog from a UPC—though the catalog doesn't cover everything in the store, and it can't see what is on the shelf right now. Call the store or ask an associate in person with the UPC handy.